Frequently asked questions

VectraOps focuses on operational and security-relevant telemetry: system inventory, OS and hardware information, OS update status, performance metrics (CPU, memory, disks), installed applications and selected security baselines such as antivirus and firewall status. On Linux, this includes basic distro and kernel information and package / service insights. The agents do not inspect user files or capture user session content.

VectraOps uses a multi-tenant architecture where each tenant has its own dedicated database. Agents authenticate with a tenant-specific configuration, and all collected data is written to that tenant’s database only. This keeps customer data logically separated and simplifies compliance and governance.

Yes. Once the agents are installed you can schedule controlled tasks such as reboots, hostname renames and application uninstalls from the VectraOps UI. Tasks are queued per system, executed by the agent with its local permissions, and reported back in a central task overview so you can track progress.

VectraOps uses simple per-agent pricing. You only pay for the agents that are actually connected to your tenant, with discounts available for annual plans. The pricing calculator and tier table in the pricing section give an estimate; final pricing is confirmed during onboarding based on your agent count and contract term.

We aim to provide a low-friction trial experience. Reach out via the contact form and tell us a bit about your environment and expected agent count. We’ll discuss a trial period, help you onboard your first agents, and make sure you can validate VectraOps against your operational needs.