Cookie Policy

We use cookies and similar technologies to ensure the site works correctly and to improve your experience.

Effective date: January 2, 2026

This Cookie Policy explains how VectraOps (“VectraOps”, “we”, “us”) uses cookies and similar technologies on our public website and related pages (the “Site”). It also explains your choices regarding cookies.


1. What are cookies?

Cookies are small text files placed on your device (computer, tablet, phone) when you visit a website. Cookies help websites remember information about your visit, such as your preferred language, whether you’re logged in, and other settings. Similar technologies include local storage, pixels, and tags that can serve comparable purposes.

2. Why we use cookies

We use cookies to:

  • Enable core site functionality (navigation, security, and session handling).
  • Remember your preferences and improve usability.
  • Measure traffic and understand how the Site is used (only when enabled/consented where required).
  • Protect the Site from abuse (e.g., bot mitigation and rate limiting).

3. Types of cookies we use

The Site may use the following categories of cookies:

  • Essential cookies: required for core functionality and security (for example, session cookies, CSRF protection, authentication-related cookies). These cookies are generally necessary for the Site to operate and cannot be switched off in some systems.
  • Preference cookies: help the Site remember information that changes the way the Site behaves or looks, like your language or region.
  • Analytics cookies: help us understand how visitors interact with the Site by collecting information such as pages visited and time spent. Where required by law, these cookies are used only with your consent.
  • Functional cookies: support optional features, such as embedded content or enhanced UI behavior.

We do not use cookies to collect sensitive personal information on purpose. However, some cookies may process identifiers (such as a random session ID) that are treated as personal data in certain jurisdictions.

4. First-party vs. third-party cookies

First-party cookies are set by VectraOps. Third-party cookies are set by services we use (for example, analytics providers or embedded content). Third-party cookies are governed by the policies of those third parties.

5. Cookie duration

Cookies can be:

  • Session cookies: deleted when you close your browser.
  • Persistent cookies: remain on your device until they expire or you delete them.

6. Your choices and controls

You have control over cookies. Depending on your location and applicable laws, you may be able to accept or reject certain non-essential cookies (such as analytics). You can also manage cookies via your browser settings:

  • Block cookies or delete existing cookies in your browser settings.
  • Set your browser to alert you when cookies are being set.
  • Use private browsing modes, which may limit storage.

Please note: disabling essential cookies may cause parts of the Site to stop working properly (for example, login/session behavior or security protections).

7. Do Not Track signals

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for DNT, the Site may not respond to DNT signals. You can still control cookie behavior through your browser settings as described above.

8. Updates to this policy

We may update this Cookie Policy from time to time. When we do, we will revise the “Effective date” above. If changes are significant, we may also provide additional notice on the Site.

9. Contact

Questions about cookies or this policy? Email support@vectraops.com.

Note: This page describes cookies used on the public website. Cookies used inside authenticated application areas (such as tenant dashboards) may include additional essential security/session cookies.